Agh30 Privacy Policy — Protecting Our Users' Data
Your privacy is our priority. This policy clearly explains how agh30 collects, uses, stores and protects your personal information as a user of our platform in Malaysia. Please read it carefully before registering or using our services.
Information We Collect
When you register and use the agh30 platform, we collect several categories of information to ensure our services run securely, smoothly and are tailored to you. This information is collected directly from you or automatically through our systems.
Account Information
During registration, we collect your full name, mobile number, email address, date of birth and identification details required for identity verification. This information is used to confirm that you meet the minimum age requirement (18 years old) and to manage your account.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser type, IP address, screen resolution and system language. This data helps us optimise how the platform displays on your mobile device and identify any suspicious access.
Local Payment Information
To process deposits and withdrawals in MYR, we store your bank name, bank account number, or the phone number linked to your eWallet (such as Touch 'n Go). Full card numbers are never stored by agh30 — all payment data is processed through secure, recognised third-party payment channels.
Usage Data & Platform Activity
We record gaming activity, session duration, game types played, bet amounts and transaction history. This data is used for platform improvements, fraud detection and ensuring fair play.
- Name & personal identification details
- Phone number & email
- Bank & eWallet details (MYR)
- Device type & browser
- IP address & general location
- Betting history & transactions
- Cookie & session data
How We Use Your Information
Agh30 only uses collected data for legitimate and transparent purposes. We do not sell or rent your personal information to third parties for marketing purposes.
Verifies user age and identity for regulatory compliance.
Processing MYR deposits and withdrawals securely and accurately.
Detecting and preventing fraudulent activity, money laundering and unauthorised access.
Analyses usage to improve platform performance, design, and user experience.
Cookies & Session Tracking
The agh30 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform's technical functions work correctly. Cookies are small text files stored on your device when you visit our platform.
We use three categories of cookies:
- Essential Cookies: Required for core platform functions such as login, session security, and transaction verification. These cookies cannot be disabled.
- Performance Cookies: Collects data on how you use the platform — pages visited, time spent, and errors encountered — for improvement purposes.
- Preference Cookies: Saves your preferences such as interface language and display settings so you don't have to reconfigure them each time you log in.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.
Data Storage, Security & Sharing
Data Storage & Security
All agh30 user data is stored on servers protected with 256-bit SSL encryption and multi-layered firewalls. We employ the latest industry-standard security protocols to prevent unauthorised access, data breaches and cyber attacks.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law — typically no less than 5 years for financial transaction records.
- Data encryption in transit and at rest
- Strict access controls — only authorised staff may access user data
- 24-hour system monitoring for anomaly detection
- Regular data backups to prevent information loss
Third-Party Sharing
Agh30 does not sell, rent or share users' personal information with third parties for marketing purposes. However, we may share necessary information in the following limited circumstances:
- Payment providers: Transaction details required to process MYR deposits and withdrawals via FPX or eWallet.
- Identity verification: Minimum data shared with approved verification services to meet compliance requirements.
- Regulatory authority: If required by a court order or directive from a legitimate Malaysian law enforcement agency.
- Technical providers: Hosting and infrastructure service providers bound by strict confidentiality agreements.
User Rights, Policy Changes & Contact Us
Your Rights as an agh30 User
As an agh30 platform user, you have the following rights regarding your personal data, subject to Malaysia's Personal Data Protection Act 2010 (PDPA):
- Right to Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information we hold about you is inaccurate or out of date, you have the right to request an immediate correction.
- Right to Deletion: You may request the deletion of your account and personal data, subject to applicable legal retention requirements.
- Right to Object: You may object to the processing of your data for specific purposes, including marketing communications of your choice.
- Right to Portability: You may request your data in a machine-readable format for transfer to another platform.
To exercise any of these rights, contact the agh30 support team by email at [email protected]. We will process your request within 14 working days.
Changes to the Privacy Policy
Agh30 reserves the right to update this privacy policy at any time to reflect changes in data processing practices, new legal requirements or service improvements. The latest version will always be displayed on this page with a clear update date. Users with active accounts will be notified via email or in-platform notification when significant changes are made. Continued use of the platform after any amendments are published will be deemed as your acceptance of the updated policy.
Contact Us About Privacy
- [email protected]
- Live chat within your account
- FAQ for a quick guide
Response time: 1–3 working days for data privacy enquiries.
Your Data is Safe with agh30
We are committed to protecting the privacy of every Malaysian user. If you have further questions about how we handle your data, the agh30 support team is here to help.